Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the typical shipping timeframe for Lepro products?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days, depending on your location.
Do you offer a warranty on your home lighting and decor?
Yes, all Lepro products come with a standard 12-month warranty covering manufacturing defects to ensure your home stays bright and functional.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Are Lepro smart home products compatible with voice assistants?
Most of our smart home range is fully compatible with Amazon Alexa and Google Assistant, allowing you to control your environment with simple voice commands.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How can I track my order after it has been placed?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your door.